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PRINTER ERRORS
WHEN NEED HELP ON
PRINTER ERRORS FELL FREE TO CALL US, WE WILL TRAY OUR BEST TO HELP OUR
CUSTOMERS. EACH MANUFACTURERS PRINTERS ERRORS HAS DEFERENT MEANING. SOME OF THE
PRINTERS GREEN OR RED L.E.D. LIGHTS WILL BLINK ,THE NUMBER OF BLINKING INDICATES
THE ERROR CODES.
HP LASER PRINTER ERRORS
|
ERROR |
DESCRIPTION |
|
Error 02 Warming Up |
Turn
the printer off. Unplug the print cable from the rear of the printer. Turn
on the printer. If the printer error remains you need to have the formatter
board replaced. If the printer goes to ready you could have a corrupt
printer driver, a bad printer cable or I/O port in the computer. |
|
Error 11 Paper Out |
Check
the paper tray for correct installation of paper and that the tray is seated
properly. Make sure guide plates are properly set for the paper size in the
cassette. Some cassettes have tabs that activate switches to tell the
machine the correct size paper is loaded. Look for broken tabs or bent
parts. If the problem persists you have a defective Paper Control Sensor
Board. |
Error 12 Printer Open no EP Cartridge
|
Make
sure the toner cartridge is completely seated in the machine. Check that
the top cover is firmly closed. In HP Series II/III printers this error
code is usually caused by a defective DC Power Supply. On HP IIP/IIP+/IIIP
printers it is caused by a defective Density Adjusting PCA. It could be
caused by a defective exhaust fan. Check to see if you can feel the fan
working on the left front side of the machine. |
Error 13.XX Paper Jam
|
Look
for paper not feeding from the cassette. Check the pick up roller. If
it looks worn replace it. If it looks dirty you can clean it with an
alcohol wipe. If paper jams at the registration assembly look for torn bits
of paper, gum labels. etc. Make sure feed rollers are clean. Third
possibility is paper jams at exit. Many exit jams are caused by worn gears
in the fuser assembly. If the paper makes it though the fuser and starts to
accordion as it exits the machine, you need to replace the exit rollers.
Check to see if the rear door is closed securely. |
|
Error 14 No EP Cartridge |
Make
sure the toner cartridge is installed and fully seated in the machine. Look
for broken tabs on the toner cartridge. |
|
Error 16 Toner Low |
Toner
cartridge is running out of toner. Remove the cartridge and shake it back
and forth a few times. Sometimes knocking on the cartridge with the handle
of a screwdriver will dislodge caked toner if the machine has been out of
service for a long time. |
Error 18 MIO Not Ready
|
The
printer is not connected to the network. The Jet direct Card is defective
or not seated properly. Reseat or replace the jet direct card. |
|
Error 20 Memory Overflow/Error 21 Print Overrun |
The
print job has exceeded the memory capacity of the printer. Simplify the
print job, reduce the dpi setting or install additional memory. |
Error 22 I/O Configuration
|
The
printer or printer port configuration is incorrect. The printer cable is
incorrect or defective. The port on the printer is defective requiring
replacement of the formatter. |
Error 23 I/O Not Ready
|
The Jet
direct card can't accept data or isn't connected to the network. Reseat or
replace the Jet direct card. |
Error 24 Job Memory Full/Error 25.XXX Memory Full
|
Too
much data or data too complex for printer memory. See Error 20
recommendations. |
Error 40 Data Transfer
|
The
printer and computer may be set to different baud rates. The Jetdirect card
may be defective or improperly seated. |
|
Error 41.X Printer Error |
A
temporary printing error occurred. Press Go to print the page with the
error. If the problem persists the laser scanner or engine controller needs
to be replaced. |
Error 41.3 Unexpected Paper Size
|
Make
sure all paper trays are correctly adjusted for the right paper size. Make
sure the paper size in the print software and the printer paper tray match. |
Error 50 Fuser
|
A fuser
error has occurred. Turn the printer off for 20 minutes. Turn the printer
on. If the problem persists the fuser needs to be replaced. |
Error 51.X Printer Error
|
loss of
laser beam has been detected. Press Go to print the page. Turn the printer
off and then on. If the problem persists the laser scanner will need to be
replaced. |
Error 52.X Printer Error
|
The
laser scanner speed in incorrect. Press Go to print the page. Turn the
printer off and then on. If the problem persists the laser scanner will
need to be replaced. |
Error 53.XX Printer Error
|
There
is a memory error with an accessory. Remove the optional DIMM's one at a
time to find the defective one. Reseat or replace the defective DIMM. |
Error 55 Printer Error
|
An
internal communications error occurred. Press Go to print the page. Check
voltage supplied to the machine. If voltage is good the formatter or engine
controller needs to be replaced |
|
Error 56.X Printer Error |
An
illegal input, output or bad accessory connection has occurred. Turn the
printer off and then on. Check the printers configuration and accessory
connections. |
Error 57.X Printer Error
|
An
error has occurred with one of the printers exhaust fans. The defective fan
needs to be replaced. |
Error 59.X Printer Error
|
An
error has occurred with the printers motor. Turn the printer off and then
on. If the problem persists the motor needs to be replaced. |
Error 62.X Printer Error
|
There
is a problem with the internal memory (62.0) or optional DIMM's (62.1 to
4). Reseat or replace the DIMM's. |
Error 64.X Printer Error
|
There
is a scan buffer error. Turn the printer off and then on. If the problem
persists the formatter will need to be replaced. |
Error 66.XX Finisher/Stapler/Stacker Error
|
An
error occurred in an external paper handling device. Press Go or turn the
printer off and then on. Check all cables or reseat the external paper
handling device. |
Error 68 NVRAM
|
An
error has occurred in the printer's nonvolatile memory and one or more
printer settings has been reset to the factory default. Print a
configuration page to confirm which settings have been changed. Hold down
cancel job while turning on the printer. This will clean up the NVRAM by
removing old areas that are not being used. |
Error 69.0 Printer Error
|
The
duplex unit has failed. Turn the printer off and then on. Reseat the
duplexer |
Error 79.XXXX Printer Error
|
The
printer detected an error. Turn the printer off and then on. Try printing
a job from a different software application. If the job prints, go back to
the first application and try printing another file. If the message occurs
with a certain software application contact the software vendor for
assistance. If the message persists try the following:
1. Cycle Power
2. Reseat or replace the I/O cable and cycle power.
3. Remove DIMM's one at a time and cycle power.
4. Try using another interface port if possible.
5. If the error persists the formatter may need to be replaced. |
By Manufacturer.
AMT , Apple , Brother ,
C.Itih , Canon , Data Max , Digital , Data Products , Epson , Genicom , HP , IBM
, Lexmark , Minolta , Mita , NEC , OkiData , Panasonic , Samsung , Texas
Instruments , Zebra .
On Site Servicing
Area.
Los Angeles County
. Alhambra
, Brentwood ,
Beverly Hills , Brentwood , Burbank , , Century City , City of Commerce ,
Commerce , Compton , Culver City , Cypress , Downtown Los Angeles ,Downey ,El
Segundo , Eagle Rock , Baldwin, El Monte , Encino ,Glendale , Glendora
,Hollywood , Huntington park , Long Beach , Lakewood, Mar Vista , Marina Del
Ray , Northridge , North Hollywood ,Norwalk ,Pacific Palisades , Pasadena ,
Santa Fe Springs , Santa Monica, Sherman Oaks , Studio City , Torrance ,Van
Nuys , Vernon , Venice , West Los Angeles , West Hollywood ,West Covina ,
Westwood , Whittier , Woodland Hills
Orange
County .
Anaheim, Alicio Viejo, Brea,
Costa Mesa, Dana Point, Fountain Valley , Fullerton , Garden Grove ,Huntington
Beach, Irvine , Lake Forest , Laguna Hills, Laguna Nigel , Mission Viejo ,
Newport Beach ,Placentia , Santa Ana , San Juan Capistrano , San Clemente ,
Tustin , Westminster
San Bernardino County
.
Redlands, San Bernardino , Corona , Upland , Chino , Chino
Hills , Montclair , Rancho Cucamonga , Ontario
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